Guest Service - Restaurant 200411 - 1155 NW 54th Street, Miami, FL 33147

Job Summary

: To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church’s Operating Standards Manual (the “OSM”). Accomplishes tasks in a timely and orderly manner.

Key Duties/Responsibilities:

Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.

Takes and fills the customer’s order within company mandated service time.

Suggestive up sell of products as directed by management.

Collects money and delivers order to customer.

Immediately attends to any customer service problem or complaint. Notifies manager as needed.

Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy.

Immediately notifies Manager in Charg...