Guest Services Associate

Raines Co.
- Your Future is Now!

Position Summary: The Guest Services Associate is responsible for providing exceptional customer service to guests by assisting with inquiries, reservations, check-ins, and overall guest satisfaction.
This role involves handling phone calls, responding to guest requests, resolving concerns, and ensuring a welcoming and positive experience.
Strong communication, problem-solving, and multitasking skills are essential.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels.
Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a gene...