Guest Services

PURE Canadian Gaming · Lethbridge, Alberta, Canada

Location

Lethbridge

Job Type

Part Time Hourly

Posted

June 02, 2026

Job Description

Title
Guest Services
Reports To
Slot Manager
Summary
The Customer Service Agent is required to have a pleasant, polite, energetic, and helpful presence while providing front line service to our casino customers. Individuals who succeed in our Customer Service position are organized, quick and have the ability to multitask. 
Core Competencies
Customer Service
Teamwork and Cooperation
Interpersonal Awareness
Communication
Job Duties
Greeting guests when they enter the casino
General coat check duties
Making announcements over the intercom
Interacting with guests and respond graciously to inquiries regarding services and features of the casino
Assisting marketing when required by making gift baskets, promotional items, laminating and cutting
Responsible for selling Casino merchandise and other items
Providing information abo...
        

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