Guest Services Officer - Communications

Guest Service Officer Telecommunication

You are the beginning of an exceptional guest experience. As a Guest Services Officer Communications you will make our guests feel welcome and reflect the exceptional experience once they arrive!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Career development opportunities with national and international promotion opportunities.

What you will be doing:

• Effectively manage all calls to the hotel as per company Brand Standards
• Consistently offer exceptional friendly and engaging service
• To be constantly aware of the room situation and to strive to obtain maximum occupancy
• To attend to the hotel guest in all communication from inside and outside the hotel <...