Guest Services Representative | Part-Time

Hourly Rate: $31.78

Shifts: includes PM / Overnight shifts

Responsible for providing service within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include, but are not limited to the Front Desk and the following:

• Greet, check in and settle guest accounts while adhering to all service standards
• Assist guest regarding resort facilities in an informative and helpful way.
• Able to share information about the resort and activities, island activities, restaurants, and other information as it pertains to guests.
• Serve as a sales agent promoting and up-selling accommodations and resort services.
• Communicate internal and external guest requests via applicable resort software
• Maintain accurate records of daily transactions, including cash handling - currency exchange and balancing a bank
• Ensure that overall cleanliness and maintenance of our lobby exceeds expe...