Job Description
THE JOB
The Guest Services Representative will proactively interact with guests by providing information and assistance to promote enjoyable experiences for venue guests.
WHAT THIS ROLE WILL DO
Communicate venue information about policies and procedures to guests as they prepare to enter the venue.
Look for ways to proactively assist the guest to ensure they have an enjoyable experience.
Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc.
Assist guests with needs such as finding their seats, seat relocation, escorting guests to artist meet & greets and finding lost items.
Direct restroom and concessions lines, as needed, to shorten guest waiting times.
Assist in resolving guest complaints.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve r...
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Submit your application for Guest Services Representative - Shoreline Amphitheatre (Seasonal 2026) at Live Nation Worldwide, Inc.
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