Location
singapore
Job Type
Full-time
Posted
June 30, 2026
Job Description
Job Descriptions
- Manage the overall operations of the branch, ensuring smooth daily workflow and excellent customer service standards.
- Lead, supervise, motivate, and develop the branch team to achieve sales targets and operational objectives.
- Monitor branch performance, including sales revenue, customer retention, productivity, and profitability.
- Conduct professional scalp and hair assessments to evaluate customers’ hair and scalp conditions.
- Provide personalized hair care consultations and recommend suitable products, treatments, and service packages.
- Ensure all treatment services are delivered professionally and consistently according to company standards.
- Handle customer inquiries, feedback, and complaints promptly to maintain high customer satisfaction.
- Follow up with customers on treatment progress and service outcomes.
- Plan staff schedules, oversee attendance, and ensure adequate manpower cover...
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