Hardware Audit Analyst

Requirement Detail

Looking for a Fully Remote Hardware Support Analyst.
The Hardware Support Analyst is responsible for coordinating additional hardware requests and ensuring they are fulfilled according to Chick-fil-A standards and the Operator’s expectations. They work closely with product owners and vendor partners to ensure all identified hardware issues are resolved and retired hardware is disposed of properly. This role is also responsible for collecting unreturned equipment from stores and maintaining accurate inventory counts of DTT hardware in our restaurants.
• Hardware Meetings
o Conduct/attend regularly scheduled Vendor hardware review meetings (currently NCR & HonorBuilt) to raise issues, discuss hardware support trends, and represent Chick-fil-A hardware support needs.
o Conduct regularly scheduled CFA hardware review meetings to keep CFA Staff informed on weekly hardware support progress.
o Provide periodic Progress Reports to the...