Head of Business Operations

Head of Business Operations

Leicester | £70,000-£85,000

Exceptional customer experiences don't happen by chance. They are built on outstanding operational leadership.

We're partnering with a highly respected retail business to appoint an experienced Head of Business Operations-a pivotal leadership role responsible for ensuring the seamless delivery of all operational support functions across the business.

This is an opportunity for an accomplished operational leader to oversee the teams and processes that sit behind the customer journey. From administration and aftercare through to business support and operational excellence, you'll lead multiple functions, ensuring the business operates efficiently while maintaining exceptionally high standards.

Success in this role isn't about reinventing the wheel-it's about leading people, refining processes, driving efficiencies and ensuring operational excellence is delivered consistently, every single day.
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