Head of Childcare Enrolment and Customer Service

Title: Head of Enrolment and Customer Service for Preschool @ Learning Kidz

Role Overview

The Head of Enrolment & Customer Experience is responsible for driving enrolment growth, managing the full parent journey, and ensuring a consistent, high‑quality customer experience across the group.

This role integrates:

• Enrolment strategy & conversion
• Marketing direction (with execution support)
• Parent engagement & retention

Responsible for driving enrolment growth and managing the full parent journey to ensure a consistent, high‑quality customer experience across the group. This includes aligning enrolment strategy with marketing activity and parent engagement initiatives.

• Experience: Minimum 3 years of experience in enrolment, admissions, sales, or customer experience; preferably in education, childcare, healthcare, or service industries; ex...