Head of Concierge Experience

Remitly Inc. is looking for a Senior Manager, Concierge Experience in Manila. You will lead the team providing a concierge-level service for customers sending money internationally, focusing on building a culture of care and excellence.

With 8+ years in customer operations, including 3 years in leadership, you will drive performance, training, and customer satisfaction while collaborating with other departments to enhance service delivery. Join us to make a real impact on customer experiences!