Head of Customer Data Strategy & Governance

WELLS FARGO BANK · Charlotte, North Carolina, United States

Location
Charlotte
Job Type
Full time
Posted
June 29, 2026

Job Description

About this role:

Wells Fargo is seeking an Executive Director of Customer Data Strategy & Governance to lead the design and delivery of a multi-phase customer data strategy, beginning with the data underpinning BSA/AML processes.

Phase I focuses on establishing a single, trusted foundation for customer data supporting BSA/AML operations-ensuring accuracy, completeness, and traceability across onboarding, due diligence, and monitoring. Future phases will extend this foundation into an enterprise-wide customer data mart, standardizing client reference data and enabling AI-driven insights that strengthen risk management and business decision-making.

In this role, you will:
  • Define and execute the customer data strategy for BSA/AML across Shared Services Operations, aligned with CDO policies and enterprise data standards.
  • Design and operationalize a centralized customer data mart, consolidating BSA/AML-re...

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