Head of Customer Due Diligence and Risk Operations

The Head of Due Diligence and Risk Operations is responsible for strengthening Financial Crime Compliance (FCC) execution through end-to-end Enhanced Due Diligence (EDD) lifecycle oversight, data-driven management information (MI) reporting, and quality assurance (QA) over Line 1 AML and FATCA/CRS controls.

The position ensures that Line 1 activities are complete, accurate, consistent, timely, and evidencable, while supporting regulatory readiness through structured remediation governance, control testing, and continuous process improvement.

Acting within a Line 1.5 construct, this role serves as a critical bridge between Operations and FCC, ensuring effective control execution alongside independent challenge, aligned with Group Operating Model expectations.

EDD Lifecycle Management & Process Optimization

• Lead the end-to-end EDD lifecycle, ensuring strong governance from case initiation to closure
• Design and optimize case workflows, co...