Head of Customer Experience (Events Planning)

Live Nation is launching a new, purpose-built mid-size live music venue in Singapore with a capacity of 3,000. Designed to host international touring acts, local artists, comedy, community, corporate and private events, the venue will also feature premium hospitality spaces, concessions, merchandise kiosks, and externally facing café and bar operations.

Reporting to the General Manager, the Head of Customer Experience is responsible for overseeing all post-sales event planning, client coordination, and event advancement activities for concerts, live entertainment events, corporate functions, gala dinners, weddings, conferences, and special events held at the venue.

The role serves as the primary client liaison following contract confirmation and is responsible for coordinating all event requirements, production details, logistics, timelines, technical needs, and operational information to ensure successful event planning and seamless handover to V...