Head of Customer Services

Sunweb Group · Rotterdam, South Holland, Netherlands

Location
Rotterdam
Job Type
CDI
Posted
June 27, 2026

Job Description

As Head of Customer Services, you will lead an international Customer Services organization across multiple locations. You drive operational excellence, empower Team Leads, and ensure a consistent, high-quality customer experience across all markets.

You combine strategic thinking with a pragmatic, hands-on approach. You know how to quickly assess situations, set clear priorities, and translate change into measurable improvements. In this role, you play a key part in strengthening current performance while shaping the future of Customer Services.

Location: Rotterdam (Hybrid – 50% in office)
Start Date: September 2026

Availability: Ful...

Ready to Apply?

Submit your application for Head of Customer Services at Sunweb Group

Apply Now