Head of Delivery

This is a remote position. About RaftLabs RaftLabs is an AI-native custom software development company building products and platforms for clients across the globe. We operate as a fully remote team and work across diverse domains, from SaaS products to enterprise integrations to AI-powered workflows. We move fast, we care about craft, and we hold ourselves to a high bar on delivery quality. As we scale, we need someone who can hold the entire delivery engine together. The Role This is not a typical project manager role. You will be the single point of accountability for delivery across all active projects at RaftLabs. You will sit above our project managers, not beside them. Your job is to make sure every project is running on track, every client is informed and happy, and every manager is doing what they are supposed to do. When they are not, you escalate, course-correct, or take charge. Think of it this way: 15 projects are running in parallel. Five managers own them. You own all fi...