Head of Digital & Commerce Operations (Global)

At Abbott, we’re committed to helping people live healthier lives through innovative technology and trusted solutions. We are seeking a Head of Digital & Commerce Operations to ensure our global digital platforms are reliable, secure, and performing at their best—enabling seamless experiences for customers, patients, and partners worldwide.

This role will lead global operations and Site Reliability Engineering (SRE), driving stability, performance, and continuous improvement across our digital and commerce ecosystem.

What You’ll Do

• Lead global operations for key digital platforms, including AEM, Adobe Commerce / Magento, and commercetools
• Ensure high availability, performance, and operational excellence across all environments
• Own incident management, platform reliability, and continuous improvement practices
• Lead a follow‑the‑sun operating model across India, Malaysia, Ireland, and the US
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