Head of Gamified CXs, Lifecycle Experiences

Description
As a Senior Product Manager / Head of Gamified Experiences on Amazon, you will own the product vision and execution roadmap for our Gamified Experiences charter. This charter sits at the intersection of behavioral science, game mechanics, and customer lifecycle strategy - and is responsible for designing and scaling engagement systems that transform occasional buyers into deeply settled customers across our emerging locales.

You will lead the end-to-end product strategy for milestone-based rewards, missions, challenges, and progression systems that drive measurable increases in purchase frequency, selection width, and customer retention.

Your systems will determine which gamified intervention to present, to whom, at what lifecycle stage, and with what reward construct - powered by our Intelligence Models and orchestrated through our agentic platform.

This is a strategic and technical role that requires equal comfort with game design frameworks,...