Head of global operations mexico city (miguel hidalgo)

Overview

MSJ Integral is on a mission to become the world's leading ethical surrogacy organisation—combining lived experience, rigorous support, and accountable legal structures across multiple countries. Our Mexico City operation is already award‑winning, and we're looking for an exceptional senior operational leader to take it to the next level.

At MSJ, every surrogate, intended parent, and egg donor is a valued member of our community. Our team delivers exceptional clinical care alongside a dedicated obstetrician, and our surrogates give birth at one of the most prestigious hospitals in Mexico City. We exist for one purpose: to create an inclusive, compassionate pathway to parenthood.

Responsibilities Provide senior operational leadership supporting case management, clinical coordination, logistics, and member services. Lead, develop, and inspire a multidisciplinary team of coordinators, concierges, and support staff. Serve as the primary escalation point for sensi...