Head of Operational Model Excellence, Credit & Surety (Hybrid; m/f/x/d; 80-100%)

Location: Zurich, Zurich, CH About the Role As Head of Operating Model Excellence, Credit & Surety, you will lead the design, evolution, and implementation of the operational model for one of Swiss Re Corporate Solutions' core business areas. You will shape how work is structured and delivered across underwriting, operations, and enabling functions – driving service quality, efficiency, control effectiveness, and scalability. Leading a focused team of specialists across process, data, technology, and transformation, you will translate strategic priorities into clear target‑state designs, governance frameworks, and executable roadmaps. This is a high‑visibility role with broad cross‑functional exposure and real influence over the long‑term direction of Credit & Surety. Key Responsibilities Operating Model Strategy & Design Lead the design and evolution of the Credit & Surety e2e operating model, including leveraging AI to enhance efficiency and decision‑making Translate targeted busines...