Job Description
Lead Operations That Drive Scale, Efficiency, and Impact Across Southeast Asia
At BJAK, we’re on a mission to make insurance and financial services simpler, smarter, and more inclusive for millions across Southeast Asia. As Head of Operations, you’ll lead the backbone of that mission‑ensuring our systems, teams, and processes operate seamlessly across markets.
You’ll work closely with the CEO and leadership team to build scalable operations, improve day‑to‑day efficiency, and tackle challenges with speed and ownership. This is a Malaysia‑based leadership role with impact that spans the region.
Why This Role Matters
You’ll shape and lead operations at one of Southeast Asia’s fastest‑growing fintech platforms
Your work will directly impact customer satisfaction, company profitability, and execution velocity
You’ll own strategy, execution, and people leadership across cross‑functional teams