Job Description
UENI (you and I) is on a mission to help small businesses succeed online.We provide a done-for-you service that builds websites and delivers digital marketing solutions to thousands of sole proprietors and microbusinesses worldwide.Our model combines software with human expertise — enabling us to deliver affordable, high-quality service at scale.
**The Role**We're looking for a hands-on, process-obsessed **VP of Operations** to lead and scale our service delivery.This is a senior operational role — not an advisory or C-level position — perfect for someone who thrives on deep execution and wants to drive meaningful impact across fulfillment, support, and customer experience.You will drive operational efficiency across the organization:- Website Fulfillment & Edits- Marketing Services Delivery- Customer Support- Customer Success & RetentionYou'll drive change, partnering closely with the founding team and management to redesign how we operate — increasing efficiency, reducing unit...