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Head of Retail

ISS · London, England, United Kingdom

Location
London
Job Type
Full-time
Posted
June 27, 2026

Job Description

Job Description

This role oversees the execution of the Healthcare food retail offer across the estate and has the authority to recommend strategic changes that enhance capability, performance, and profitability to both Healthcare leadership and central Operations Performance teams.

The role requires a strong focus on financial stewardship, stakeholder engagement, and compliance with industry regulations, while driving a culture of retail excellence and customer satisfaction.

Key Responsibilities

  • Develop and execute retail strategies aligned with healthcare objectives, driving improved site-level performance.
  • Oversee budgets, P&L performance, and financial targets to maximise profitability across retail sites.
  • Inspire and lead teams to uphold quality standards, regulatory compliance, and high levels of customer engagement.
  • Work closely with sales, culinary, and marketing teams to optimise product ranges an...

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