Head, Retirement Fund Admininstration & Servicing

Job Overview

Business Segment: Insurance & Asset Management

Company: Liberty Group Limited

Location: ZA, GP, Johannesburg, 1 Ameshoff Street

Manage end-to-end retirement fund administration and servicing, ensuring accurate contributions, risk premium allocation, member data integrity, and adviser fee payments. Leads differentiated service for intermediaries, drives digital transformation, and ensures compliance, safeguarding governance, client outcomes, and the organisation's license to operate.

Responsibilities

• Own end-to-end retirement fund administration and servicing by ensuring seamless, compliant delivery across participating employers, stand‑alone funds, and intermediaries (Financial Advisors and Employee Benefits consultants).
• Define and deliver a differentiated service strategy and proposition that enhances client, employer, and intermediary experience and satisfaction.
• Oversee and ...