Health Benefits Assistant

Summary This position is within the Health Administration Service at the Truman VA Medical Center in Columbia, MO. Responsibilities The primary duties of the Health Benefits Assistant include but are not limited to: Interview Veterans, or their designated representative, in order to collect demographic information relative to their finances, insurance, address, work history, etc. Contacts may be in person, by telephone, or by mail, and require timely and accurate input into the VA data base system. Maintain workload reports relative to these duties. Advise Veterans of their entitlement to various medical benefits and discuss copayment requirements of Veterans in discretionary categories. Responsible for researching and handling complex questions relative to their area of expertise referred by the supervisor. Expected to have extensive knowledge of the hospital admitting procedures and policies, entering in patients information into VISTA for hospital admissions, and gathering informati...