Location
Monterey Park
Job Type
Full time
Posted
July 08, 2026
Job Description
Description
Health Navigator I helps to drive increased engagement and member adherence for key quality program measures. This includes managing multi-modal forms of communication including phone, sms, email and portal. This role collaborates with other teams within the organization to deliver care to members in a coordinated and streamlined manner. This role may also interface with providers, health plans and other partners on an as needed basis.
What You'll Do
- Conduct outreach to members with specified clinical gaps to help coordinate care and gap closure activities
- Schedule appointments for patients with the internal team and/or external provider offices
- Manage work through multiple portals required to access all relevant patient data
- Conduct outreach to provider offices in efforts to help patients schedule appointments, relay relevant health information, or obtain medical records
- Manage s...
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