Health Technician (Dietetic)

Summary The Health Technician (Dietetics) reports to the Nutrition & Food Service department at the Western North Carolina VA Healthcare System in Asheville, NC. The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program. The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures. Responsibilities The duties for the Health Technician (Dietetic) includes, but are not limited to the following: The incumbent will practice excellent customer service skills in all forms of communication, either via telephone, e-mail or in-person. The incumbent must also practice proper business telephone etiquette while answering the phone. When communicating with customers, incumbent will be pleasant, friendly, personable, and professional. Incumbent will welcome callers courteously and identify themsel...