Healthcare Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Incentives

Insurance Health & Wellness

HMO

• Respond to patient phone calls, emails, and appointment verification requests
• Support referral processing, prior authorizations, and follow-up tasks
• Maintain and update patient records while adhering to HIPAA regulations
• Prepare, generate, and distribute medical reports

Qualifications:

• High school diploma, some college coursework, or a college degree
• Experience not required; background in a healthcare account is an advantage