Healthcare Collections Lead - Evernorth - Remote

The Cigna Group · Tallahassee, FL, United States

Location
Tallahassee
Job Type
Full-time
Posted
July 08, 2026

Job Description

**About the Role**
CarepathRx is seeking a **Healthcare** **Collections Lead** to support our Revenue Cycle team. This role is responsible for overseeing collection activities, resolving outstanding accounts, supporting staff training, and serving as a subject matter expert for billing and payer-related issues.

**Key Responsibilities**

+ Manage insurance and patient account collections to ensure timely and accurate payments.
+ Review and resolve outstanding balances, denials, and unpaid accounts.
+ Monitor high-dollar accounts and identify trends impacting revenue cycle performance.
+ Assist with account reconciliations, adjustments, and batch posting activities.
+ Serve as a subject matter expert and provide guidance to collection staff.
+ Train and support new and existing team members.
+ Collaborate with billing, operations, and leadership teams to meet departmental goals.
+ Lead special projects and ensure timely completion of assigned ...

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