Healthcare Coordinating Specialist

International SOS · Akasaka, Tokyo, Japan

Location

Akasaka

Job Type

Full-time

Posted

July 02, 2026

Job Description

Essential Job Duties and Responsibilities:
The role of the Healthcare Coordinating Specialist (HCS) is to coordinate the medical appointments between medical providers and clients The HCS is responsible for overall case management and coordinating to ensure clients are sent to the right health care providers.

Excellent Japanese and English skill is required for this position.
Description:

Key Responsibilities
To assist clients with coordinating medical appointments with Japan local health providers

Manage all existing open cases on behalf of Civilian employees of the DOD US Federal Employee Health Benefit (FEHB) Program in line with the relevant operational procedures.

Attend to all new appointment requests in a timely and professional manner in co-ordination with guidance from CNs .

Maintain clear and accurate case notes/records and within the r...
        

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