Location
región centro
Job Type
Full-time
Posted
June 10, 2026
Job Description
We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.
Location: Guadalajara, Jalisco, Mexico.
Requirements
- Availability to work 22.5 hours per week
- Interest in working mornings
- Advanced English
- Looking to work in IT Environment
- 6 months of experience in Customer Service
Benefits
- Competitive salary
- Grocery Tickets - 12% of base salary
- 30 days of Christmas bonus
- 12 days of vacations
- 50% Vacation bonus
- Savings Funds
- 5 personal days per year
- Medical insurance
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company
Activities
- General L1 support for hardware and MS Office packages
- Answer technical support calls providing and escalating to other support groups
- Document tr...
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