Home Emergency Team Manager- Evenings (3pm–11pm)

Davies · Preston, England, United Kingdom

Location
Preston
Job Type
Other
Posted
July 07, 2026

Job Description

Description


Location: Office Based (Fulwood, Preston)– Hybrid after 6 months
Rota: Full‑time rolling rota (7–3 & 3–11)
At Davies, we support customers facing urgent home emergencies — from heating failures to essential repairs — and we pride ourselves on being there when they’re at their most vulnerable. We’re looking for a dynamic, people‑focused Team Manager to lead a high‑performing team within our fast‑paced 24/7 emergency contact centre.


If you thrive in a rapid‑response environment, can motivate teams to deliver exceptional care, and enjoy solving problems under pressure, this role will suit you perfectly.

What will your day look like:


  • Lead, coach and inspire a team of 12–16 Home Emergency handlers

  • Provide ongoing training, support and development

  • Monitor performance to ensure quality, productivity and customer outcomes are consi...

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