Hotel Front Desk Agent

Benefits:

• Medical Insurance Vision Insurance Dental Insurance 401(K) Match Paid Time Off JOB SUMMARY : Assists guest check-ins, processes reservations, and coordinates guests’ services through various departments.  QUALIFICATIONS Hilton Brand Experience with PEP experience is a PLUS 1 year hotel front desk experience preferred 1 year Customer Service experience required Strong Work Ethic Ability to be a team-player.


• Willingness to work 2 night audit and 3 day shifts is highly desirable in a candidate.

ESSENTIAL FUNCTIONS :

• Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints, and by accurately processing guest mail and messages.


• Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in ...