Hotel Front Desk Receptionist

Front Desk Receptionist – Join the opening team of a new luxury hotel in Singapore and be part of the pre‑opening journey to create exceptional guest experiences from day one.

• Welcome guests and provide a professional, friendly and efficient check‑in and check‑out experience.
• Handle guest enquiries, requests and feedback promptly while ensuring high levels of guest satisfaction.
• Verify reservation details, room assignments, rates and payment information accurately.
• Process payments and maintain accurate guest records and billing information in the Property Management System (PMS).
• Provide information on hotel facilities, services and local attractions to enhance the guest experience.
• Coordinate guest requests with Housekeeping, Food & Beverage, Engineering and other departments to ensure seamless service delivery.
• Manage guest communications through phone calls, emails and ...