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Hotel Guest Service Manager

Kinseth Hospitality Companies · Duluth, Minnesota, United States

Location
Duluth
Job Type
fullTime
Posted
July 04, 2026

Job Description

This is a posting for the Assistant General Manager position. 

The Assistant General Manager will be a split position that will handle sales and operational duties. The AGM will oversee the sales of the products and services of the hotel. They will coordinate all operational staff activities of hotel and ensure complete satisfaction of all guests, resolves problems arising from guests' complaints, reservation and room assignments activities, and unusual requests and inquiries by performing the following duties personally or through subordinate employees. 


Sales Duties may include:

  • Participates in preparation of annual hotel budget and oversees development and implementation of marketing plans and action plans, development of special promotions or packages, and ideas to build occupancy

  • Tracks activities of the competition and the market and the hotel's position in the market and communicate significant changes to General Manager.

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