Location
Telford
Job Type
Full-time
Posted
June 23, 2026
Job Description
The role of Housing Officer will include:
Working closely with the lettings team in allocating Voids, Tenancy Sign Ups and Viewings
Liaising with tenancy enforcement agencies to build relevant case files and manage the complaint process for the service area
Handling a range of situations including complex cases of ASB (anti-social behaviour), which may include attending evictions and multi-agency crime prevention meetings.
Attending various meetings to coordinate tenancy termination and changes, property clearance, and support tenancy auditing and fraud investigations
Providing advice and support to residents through regular community engagement and signposting to relevant third party agencies Proven experience of working within the social housing sector will be a distinct advantage in this role
Knowledge of relevant housing regulations and legislation
A ...
Skills and experiences: