Hub Manager - Last Mile, SPX Express (Sarikei, Sarawak)

Working pattern: 45 working hours weekly, rotational shift schedule, overtime if required.

Working location: Sarikei, Sarawak.

• Lead and establish operation processes in the hub during start-up phase.
• Track, monitor and ensure on-time shipment delivery from pick-up to end customer.
• Manage and hire staff / subcontractors / part-time drivers / riders.
• Handle cash on delivery money and ensure to bank‑in everyday.
• Coordinate between hub, warehouse outbound and linehaul for smooth operation.
• Work closely with customer service and assist on handling customer requests.
• Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel.
• Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard.