Hybrid Customer Enablement & Support Ops Lead

A customer success company based in Auckland is seeking a Customer Enablement & Support Manager to enhance user adoption and support. This role involves conducting online training, managing inbound customer support via Intercom, and improving customer success systems. Candidates should possess 1–3 years of experience in a similar field, be proficient in using software tools such as HubSpot, and be proactive in resolving user issues. You will play a crucial role in increasing customer engagement and retention.
#J-18808-Ljbffr