Hybrid Remortgage Customer Service Specialist

PEXA Group is looking for a Customer Service Case Assistant in Leeds to guide customers through their remortgage journey. You will deliver clear and efficient service via phone, email, and webchat, focusing on customer needs in a high-volume environment.

The role requires previous customer-facing experience and exceptional communication skills. The position offers a competitive salary of £25,000‑£26,750 annually, hybrid working options, and a generous benefits package that includes 25 days holiday and career progression opportunities.