Hypercare Support Specialist

TEKsystems · Syracuse, NY, United States

Location
Syracuse
Job Type
Full-time
Posted
July 08, 2026

Job Description

Description
As a part of a their HyperCare initiative, we're looking for a well-rounded Tech with Networking Experience and strong technical support , supporting users primarily through remote/telephony for Healthcare devices and support.
Primarily - telephony-based troubleshooting and support for the trio and digital denture projects (see below under additional info).
Will also be responsible for the hardware aspect and be trained in the depot/hands-on portion for these devices as well.
Our client is looking to supplement current staff by adding a dedicated Technician to support the roll out specialized medical devices for companies new technology initiatives.
Following standard Operating Procedures to assist in post-install support and configure windows.
These Technicians will then be responsible to assist with issues working with vendors.
This individual will need to be familiar with networking, network cabling and remote tools including TeamViewer and Bomg...

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