Icelandic Customer Service Representative Callcenter · Barcelona ·

We are looking for a Customer Support Representative for a Prestigious Travel Company.

If you are an empathetic individual with excellent listening skills, a knack for problem-solving, and enjoy being a team player, this is the perfect job for you!

Key Responsibilities:

As a Customer Support Representative, you will be pivotal in understanding and addressing the needs of our international travellers. Your responsibilities include:

• Listening to, responding to, and mediating between travellers and accommodation suppliers worldwide, ensuring top-notch customer service.
• Clarifying inquiries regarding services, payments, and technical requirements, providing precise information, and following established processes via email and phone.

Requirements:

• Language Skills: Proficient in Icelandic (C2 level) and advanced English.
• Communication: Excellent written and spoken communication and inte...