ICT Service Desk Analyst

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.

ICT Service Desk Analyst
📍 Newburn Riverside, Newcastle (Hybrid - 2-3 days in office)
💼 Permanent
💰 Salary: £29,171 per annum
⏰ 37 hours per week (4 days, rota working days are 8am-6pm)
🌴 26 days holiday plus your birthday off, rising to 31 days after 3 years' service

About the Role
We're looking for an ICT Service Desk Analyst to join a dynamic and forward-thinking digital services team. This role is central to delivering high-quality, customer-focused IT support while contributing to ongoing digital transformation initiatives.
You'll provide frontline support across a wide range of technology services, ensuring systems are reliable, accessible, and meet the needs of users across the organisation.

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