Implementation Analyst

Haptik · Mumbai, Maharashtra, India

Location
Mumbai
Job Type
Contract
Posted
May 30, 2026

Job Description

What do we want to accomplish and why we need you?
Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.
What responsibilities will you be trusted with for the Sr. Analyst Role:
  • Primary responsibility to build chatbot solutions working closely with the PMs, IEs and QAs
  • Working with PMs to map solutions for projects that solve customer's business g...
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