Implementation Consultant for SaaS Projects

Join Athennian as an Implementation Consultant and help clients maximize their platform experience. This remote role in Canada focuses on client onboarding and technical implementation.
As a key member of the implementation team, you will drive projects from start to finish, ensuring that client needs align with our delivery capabilities. Your proactive approach will greatly enhance user adoption and satisfaction, empowering businesses to achieve their goals using Athennian’s offerings.
Key Responsibilities:
• Oversee project management for client onboarding
• Conduct training sessions and data migrations
• Identify and manage project scope changes
• Drive workshops to uncover customer workflows
• Collaborate for seamless handoff after implementation
Requirements:
• Minimum 3 years in project management within SaaS
• Successful history of guiding implementation projects
• Customer-centric approach with strong communication
• Natural relationship-buil...