Job Description
About the Company
This Australian SaaS business has built strong momentum over the past few years, winning multiple industry awards while scaling both its customer base and delivery team. Growth has been consistent, but the implementation function is now operating at a scale where the business needs stronger structure, clearer management rhythms, and better support around team development. The team is made up of highly capable consultants working in a configuration-led environment. They are not junior onboarding staff. They work across complex customer requirements, system configuration, business logic, data, integrations, and delivery outcomes. The next stage of growth is about helping this team operate with more consistency, stronger knowledge sharing, better coaching, and clearer ways of working. That is why this role has been created.
About the Role
This role sits within Professional Services and focuses on leading, coaching, a...