Implementation Manager - SaaS Solutions

Drive impactful SaaS solutions as an Implementation Manager at Coconut Software. Focus on client satisfaction while managing concurrent software implementations in a collaborative environment.
This role requires 3-5 years of SaaS project management experience, where you will lead multiple client projects simultaneously. By developing timelines and facilitating goal-setting meetings, you ensure that customer outcomes align with organizational objectives while building solid relationships. Your adaptability will shine in our fast-paced setting.
Key Responsibilities:
• Lead onboarding and implementation of software solutions
• Develop comprehensive project timelines and communication plans
• Facilitate goal-setting sessions with stakeholders
• Act as the main point of contact for customers
• Monitor and mitigate project risks and issues
Requirements:
• 3-5 years’ experience in SaaS implementations
• Proven success in managing multiple projects
• Strong apt...