Implementation Specialist, Customer Data Platform

Delta Air Lines, Inc. · Atlanta, GA, United States

Location
Atlanta
Job Type
Full-time
Posted
July 04, 2026

Job Description

How you'll help us Keep Climbing (overview & key responsibilities)

The Customer Data and Journey Orchestration team is seeking a Customer Data Platform (CDP) Implementation Specialist, responsible for delivering new capabilities, datasets, and integrations within Adobe Experience Platform (AEP), including Real-Time CDP (RT-CDP), Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA).
The selected candidate will combine strong business acumen, intellectual curiosity, and technical fluency to deliver AEP’s enterprise capabilities and business use cases and become the Delta subject matter expert on AEP. This includes implementing new capabilities, supporting enterprise power users, maintaining platform health, managing Adobe Support tickets, and stewarding documentation. This role ensures all audiences, journeys, and data configurations align with AEP governance and enterprise standards.

+ Partner with product manager to translate business requirements in...

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