Inbound Call Center Representative - Medical Offices

Valle del Sol · Phoenix, Arizona, United States

Location
Phoenix
Job Type
Full-time
Posted
July 02, 2026

Job Description

Join Our Team


At Valle del Sol, we believe that every patient interaction is an opportunity to make a positive impact. As a Patient Engagement Specialist, you will serve as the first point of contact for patients, community partners, and referral sources, helping individuals access high-quality, integrated healthcare services. If you are passionate about customer service, enjoy helping others, and thrive in a fast-paced environment, we encourage you to apply.


Position Summary

The Patient Engagement Specialist answers inbound calls and assists patients, referral sources, and community partners with scheduling appointments, obtaining information about services, and addressing questions or concerns. This role performs a variety of administrative and clerical duties while coordinating referrals and supporting access to primary care, behavioral health, and psychiatric services.

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