Incident Manager (Cloud Migration)

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Role Overview The Incident Manager will be responsible for managing and coordinating all migration-related incidents during and after application cutover activities. The role ensures timely resolution, stakeholder communication, and operational stability throughout the migration lifecycle. Backup Change Manager. Key Responsibilities Track, manage, and coordinate migration-related incidents during cutover and post-migration phases. Act as the central point of coordination for ongoing issues, escalations, and resolution tracking. Facilitate incident triage calls with technical teams, vendors, and client stakeholders. Monitor incident progress and ensure timely updates ar...