Location
Raleigh
Job Type
Full-time
Posted
July 08, 2026
Job Description
Job Title: Incident & Problem Manager
Job ID: 25-07033
Location: Raleigh, NC
Duration: 03 Months On Contract
Incident & Problem Manager
Seeking an experienced Incident & Problem Manager with 4-6 years in Incident Management and a strong understanding of ITIL principles. The role focuses on managing IT incidents, conducting root cause analyses, and improving service quality.
Key Responsibilities:
- Oversee incident resolution, prioritization, and escalation.
- Conduct trend analysis and post-morte...